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Frequent Answer and Question
(FAQ) |
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Q.
Which Operating Systems can I use with the USB X Drive
2.0 ? |
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A.
The
USB X Drive 2.0 is compatible with Windows 98/SE, Windows
ME, Windows 2000, XP, Linux 2.4 above
Mac9.0
or Higher Windows NT 3.51 and 4.0
do not support USB and will not work with the USB X Drive
2.0. |
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Q.
My PC cannot recognize USB X Drive 2.0. What should I
do? |
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A.
Basically, USB X Drive 2.0 does'nt need to install for
operating any installation software.
(But, on Window 98.You will need
to install the driver from either the CD that came with
the USB X Drive 2.0 packaging
or you can download the driver from our website, www.usbxdrive.co.kr
Second possibility is that you
may be using a computer from a manufacturer that does
not fully
support USB technology) Lastly,
you may be trying to use the USB X Drive 2.0 on a computer
operating
system that the USB X Drive 2.0
does not support (Windows 95, Windows NT 3.51, Windows
NT 4.0) |
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Q.
What kind of files can I save on the USB X Drive 2.0 ? |
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A.
The USB X Drive 2.0 has been designed to be a mass storage
device.
Therefore, it will behave like
one. All of the same files that you can save on the hard
drive
on your computer can also be saved
on the USB X Drive 2.0
You can also use most any of the
anti-virus software available to scan/protect the data
being
transferred from or to the USB
X Drive 2.0 |
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Q.
I have experienced difficulties using some USB peripherals
on my PC system.
Would I find similar problems
with the USB X Drive 2.0 ? |
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A.
Although we have done extensive testing on the USB X Drive
2.0 on many PC platforms
and software settings, we cannot
be sure that it works on every PC on the market.
Users will need to check with
your computer manufacturer or distributor on whether their
PC fully supports USB standards. |
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Q.
Can I protect my files from accidental deletion? |
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A.
Yes. USB X Drive 2.0 has a write-protection switch on
the side of the unit.
When the switch is in the "open"
position, data can be read and written to the USB X Drive
2.0
When the switch is "closed", data
can be read from the USB X Drive 2.0, but not written
onto it. |
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Q.
What is the difference between the USB X drive 2.0 and
a USB hard disk drive? |
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A.
USB hard disk is much heavier, has moving parts, and is
much larger.
Furthermore, it is much more delicate
due to its internal mechanical and electronic devices.
On the other hand, the small,
light-weight, and rugged nature of the USB X Drive 2.0
makes it ideal for mobile usage. |
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Q.
Are there any precautions I should take in using the USB
X Drive 2.0 ? |
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A.
Yes. Treat the USB X Drive 2.0 as you would any electronic
device (cell phone, laptop, etc.).
Keep the USB X Drive 2.0 out
of humidity, heavy physical shock, heavy electronic shock
etc.
Also, if your product is disabled
or destroyed by modification or repair we cannot be held
responsible.
For more information or technical
support please contact your local distributor or visit
our website. |
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Q.
What happen if I want to read my USB X Drive 2.0 on another
PC and the driver is not with me? |
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A.
The driver can be downloaded from the website www.usbxdrive.co.kr |
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Q.
Can virus infiltrate the USB X Drive 2.0 ? |
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A.
Yes, USB X Drive 2.0 has been designed to become a mass
storage device.
Therefore, it will behave like
one. However, you may use most of the anti-virus software
available to scan/protect or
remove any virus from the device. |
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Q.
If I have more than one USB X Drive 2.0, do I need to
repeat the setup of the devices? |
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A.
No, one time setup is sufficient. |
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Q.
I would like to return my unit. What are the terms of
INNATOR CO.,LTD. return policy? |
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A.
Returns will not be accepted after 30 days of delivery
unless prior arrangements have been
made with us. If you are not
satisfied with the product or the product does not work
according to our
specifications (a mal-function)
you can return the product to us within 30 days. We ask
that the product
includes all the original merchandise
tags intact and has not been used. |
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Q.
Who do I contact for questions or comments? |
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A.
We value your comments, concerns, and
suggestions.
Please email your thoughts to
us at support@innator.com
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